Terms and Conditions for Arctic Gleam Auto Spa
Welcome to Arctic Gleam Auto Spa. These Terms and Conditions govern your use of our services, both online and at our physical location. By accessing or using our website, booking services, or visiting our facility, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By engaging with Arctic Gleam Auto Spa, whether through our online platform or by utilizing our physical services, you signify your unreserved acceptance of these Terms and Conditions. If you do not agree with any part of these terms, you must refrain from using our services.
2. Services Provided
Arctic Gleam Auto Spa offers a comprehensive range of automotive detailing services, including, but not limited to:
- Exterior Wash
- Interior Cleaning
- Waxing and Polishing
- Tire Care
- Undercarriage Wash
- Express Detailing
- Fleet Services
- Ceramic Coating Application
Specific service details, pricing, and estimated completion times are provided at the time of booking or upon consultation. We reserve the right to modify or discontinue any service at our discretion without prior notice.
3. Pricing and Payments
All prices for services are subject to change without prior notice. Final pricing for a service will be confirmed upon inspection of the vehicle. Payment is due in full upon completion of the service. We accept various forms of payment, which will be communicated at our facility. Failure to make timely payment may result in additional charges or a lien on your vehicle.
4. Customer Responsibilities
- Vehicle Condition: Customers are responsible for removing all valuable items, firearms, and sensitive documents from their vehicle prior to service. Arctic Gleam Auto Spa is not responsible for lost, stolen, or damaged items left in vehicles.
- Disclosure of Issues: Customers must inform our staff of any pre-existing damage, aftermarket modifications, or special handling instructions for their vehicle prior to the commencement of services. Failure to do so may void certain guarantees or result in additional charges.
- Timely Pick-up: Vehicles must be picked up within a reasonable time after service completion. Vehicles left beyond operating hours or for extended periods without prior arrangement may be subject to storage fees.
5. Damage and Liability
Arctic Gleam Auto Spa takes utmost care to prevent damage to your vehicle. However, certain risks are inherent to detailing processes. We are not liable for:
- Damage caused by pre-existing conditions, defects, or modifications to your vehicle.
- Damage to non-factory installed accessories or fragile parts unless specifically identified and acknowledged by our staff prior to service.
- Minor scratches or imperfections that are a result of normal wear and tear or the detailing process itself, if professionally unavoidable.
Any claims of damage must be reported to a member of our staff immediately upon vehicle pick-up and before leaving our premises. Claims made after the vehicle has left our facility will not be considered. Our liability for any claim shall not exceed the cost of the services rendered for the vehicle in question.
6. Ceramic Coating Warranty
Ceramic coating applications are subject to specific manufacturer warranties. Warranty details, including coverage, terms, and maintenance requirements, will be provided at the time of service, and the client must adhere to these guidelines to maintain warranty validity. Arctic Gleam Auto Spa will facilitate warranty claims with the coating manufacturer but is not the warrantor of the coating product itself.
7. Online Booking and Cancellation Policy
When booking services through our online platform, you agree to provide accurate and complete information. Cancellations or rescheduling requests must be made at least 24 hours in advance of your scheduled appointment time. Failure to do so may result in a cancellation fee, which may be up to the full cost of the service booked.
8. Intellectual Property
All content on our online platform, including text, graphics, logos, images, and software, is the property of Arctic Gleam Auto Spa or its content suppliers and is protected by Canadian and international copyright laws.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the provincial or federal courts located in Calgary, Alberta.
10. Changes to Terms and Conditions
Arctic Gleam Auto Spa reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our online platform. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.
11. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Arctic Gleam Auto Spa
2847 Maple Leaf Drive, Unit 102
Calgary, Alberta, T2P 2G8
Canada
Phone: (403) 555-0187