Privacy Policy for Arctic Gleam Auto Spa
At Arctic Gleam Auto Spa, located at 2847 Maple Leaf Drive, Unit 102, Calgary, Alberta, T2P 2G8, Canada, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on our site, or otherwise when you contact us.
- Personal Identifiable Information: This includes information such as your name, email address, phone number, and vehicle details (make, model, license plate, VIN) when you schedule an appointment for services like exterior wash, interior cleaning, waxing and polishing, tire care, undercarriage wash, express detailing, fleet services, or ceramic coating application.
- Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies for details.
- Usage Data: Information our servers automatically collect when you access our site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
- Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.
How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our website for the following:
- To provide and manage our services, including scheduling appointments for auto detailing, washing, and other automotive care.
- To process your transactions and send you related information, including purchase confirmations and invoices.
- To improve our website and services through analysis of user data and trends.
- To send you promotional communications about new services, special offers, or other information we think you may find interesting, in accordance with your preferences.
- To respond to your inquiries, comments, or requests.
- To administer contests, promotions, or surveys.
- To monitor and analyze usage and trends to improve your experience with our site.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, or safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Data Protection Rights
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws:
- The right to be informed about how your data is used.
- The right to access your personal data.
- The right to rectification of inaccurate personal data.
- The right to erasure of your personal data.
- The right to restrict processing of your personal data.
- The right to data portability.
- The right to object to processing of your personal data.
- Rights in relation to automated decision making and profiling.
To exercise any of these rights, please contact us using the contact details provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a new "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Arctic Gleam Auto Spa
2847 Maple Leaf Drive, Unit 102
Calgary, Alberta, T2P 2G8
Canada